:root{--bg:#fafaf7;--surface:#fff;--line:#dad9d3;--text:#15171a;--muted:#5b6067;--accent:#c2410c;--good:#287a4e;--bad:#b42318;--work:#a66504}
html{font-family:"IBM Plex Sans","Segoe UI",system-ui,sans-serif;letter-spacing:0}
body{background:var(--bg);color:var(--text);min-height:100vh;display:flex;flex-direction:column}
header{background:var(--bg)}
.header-inner,main{max-width:1240px}
main{width:100%;flex:1}
.header-inner{gap:24px}
.brand{display:inline-flex;align-items:center;gap:9px;white-space:nowrap;color:var(--text)}
.brand-mark{display:inline-flex;align-items:center;justify-content:center;width:29px;height:29px;border:2px solid var(--text);border-radius:50%;font-family:ui-monospace,monospace;font-size:15px;font-weight:500;line-height:1;color:var(--text)!important}
.brand-name{font-size:17px;font-weight:800;color:var(--text)!important}
.brand-context{border-left:1px solid var(--line);padding-left:10px;margin-left:3px;color:var(--muted)!important;font-size:13px;font-weight:500}
.portal-nav{display:flex;align-items:center;gap:20px;margin-left:auto}
.portal-nav a{color:#43484d;text-decoration:none;font-size:13px;font-weight:500;white-space:nowrap}
.portal-nav a:hover,.portal-nav a[aria-current=page]{color:var(--accent)}
header form{margin-left:0}
.mobile-logout{display:none}
header button{color:var(--text)}
h1{font-size:23px;font-weight:700}
h2{font-weight:700}
h3{color:var(--text)}
.message{background:#f1f0eb}
.gateway{padding-top:21px}
.access-state{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:16px 22px;margin:18px 0 22px}.access-state div{min-width:0}.access-state dt{font-size:11px;text-transform:uppercase;color:var(--muted)}.access-state dd{margin:4px 0 0;overflow-wrap:anywhere}@media(max-width:700px){.access-state{grid-template-columns:repeat(2,minmax(0,1fr))}}@media(max-width:420px){.access-state{grid-template-columns:1fr}}
.gateway-heading a,.back{color:var(--accent)}
.portal-summary strong{font-weight:700}
button.primary{color:#fff}
.access-form button:hover,.gateway form button:hover{border-color:var(--accent);background:#f1f0eb}
.gateway a.button:hover{border-color:var(--accent);background:#f1f0eb}
.portal-detail summary:hover{color:var(--accent)}
input,.access-form select,button.primary,.access-form button,.gateway form button,.gateway a.button{border-radius:2px}
.platform-status-link{display:flex;align-items:center;gap:13px;padding:14px 0;margin:-5px 0 23px;border-top:1px solid var(--line);border-bottom:1px solid var(--line);text-decoration:none;color:var(--text)}
.platform-status-link:hover{color:var(--accent)}
.platform-status-link>span:nth-child(2){display:grid;gap:2px}
.platform-status-link small{color:var(--muted);font-size:12px}
.platform-status-link>span:last-child{margin-left:auto;font-size:22px}
.status-mark{width:9px;height:9px;border-radius:50%;background:var(--muted);flex:none}
.status-mark.good{background:var(--good)}.status-mark.working{background:var(--work)}.status-mark.bad{background:var(--bad)}
.status-overview{display:flex;align-items:center;gap:16px;padding:20px 0;border-top:2px solid var(--text);border-bottom:1px solid var(--line)}
.status-overview .status-mark{width:12px;height:12px}
.status-overview strong{font-size:18px}
.status-overview p{margin:3px 0 0;color:var(--muted)}
.component-list{margin-top:34px}
.component-list h2{font-size:17px;margin-bottom:12px}
.component-list>div{display:flex;justify-content:space-between;gap:12px;padding:12px 0;border-top:1px solid var(--line)}
.component-list>div:last-child{border-bottom:1px solid var(--line)}
.component-state{display:inline-flex;align-items:center;gap:8px;color:var(--muted);white-space:nowrap}
.component-state .status-mark{display:inline-block}
.incident-list{margin-top:38px}
.incident-list>h2{font-size:17px;margin-bottom:15px}
.incident{border-top:1px solid var(--line);padding:20px 0 22px}
.incident-heading{display:flex;flex-wrap:wrap;align-items:baseline;justify-content:space-between;gap:8px 20px}
.incident h3{font-size:16px;margin:0}
.incident-state{color:var(--muted);font-size:12px}
.incident-state.outage{color:var(--bad)}.incident-state.degraded{color:var(--work)}
.incident-components{color:var(--muted);font-size:12px;margin:6px 0 18px}
.incident-timeline{list-style:none;margin:0;padding:0}
.incident-timeline li{display:grid;grid-template-columns:150px minmax(0,1fr);gap:15px;padding:12px 0;border-top:1px solid var(--line)}
.incident-timeline time{color:var(--muted);font-size:12px}
.incident-timeline strong{font-size:13px}
.incident-timeline p{white-space:pre-wrap;overflow-wrap:anywhere;margin:5px 0 0}
.account-layout{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:52px;align-items:start}
.account-security{display:grid;gap:42px;min-width:0}
.account-section{border-top:2px solid var(--text);padding-top:18px;min-width:0}
.account-section h2{font-size:17px;margin-bottom:18px}
.account-section>p{max-width:440px;line-height:1.5}
.account-hint{color:var(--muted);margin:-4px 0 18px}
.account-section>form:not(.account-form) button{min-height:40px;padding:0 18px}
.account-section>a.button{display:inline-flex;align-items:center;min-height:40px;padding:8px 14px;border:1px solid var(--line);border-radius:2px;color:var(--text);text-decoration:none}
.account-section>a.button:hover{border-color:var(--accent);color:var(--accent)}
.account-form{display:grid;gap:14px;max-width:440px}
.account-form label{display:grid;gap:5px;font-size:12px;color:var(--muted)}
.account-form input[readonly]{background:#f1f0eb;color:var(--muted)}
.account-form small a{color:var(--accent);font-size:12px}
.account-form button{width:max-content;min-width:160px;padding:0 18px}
.account-requests{margin-top:28px;border-top:1px solid var(--line);padding-top:14px}
.account-requests h3{color:var(--text);margin-bottom:10px}
.account-requests p{font-size:12px;color:var(--muted);margin:8px 0}
.portal-footer{max-width:1240px;margin:40px auto 0;padding:24px 24px 36px;border-top:1px solid var(--line);text-align:center;color:var(--muted);font-size:13px}
.portal-footer nav{display:flex;flex-wrap:wrap;justify-content:center;gap:8px 18px;margin-bottom:8px}
.portal-footer a{color:var(--muted);text-decoration:none}.portal-footer a:hover{color:var(--accent);text-decoration:underline}
.site-copy{max-width:780px;border-top:2px solid var(--text);padding:20px 0 36px}.site-copy a{color:var(--accent)}
.site-copy-body{white-space:pre-wrap;overflow-wrap:anywhere;line-height:1.65}
.support-layout{display:grid;grid-template-columns:minmax(0,1.35fr) minmax(270px,.8fr);gap:44px;align-items:start}
.account-form textarea,.account-form select{width:100%;padding:10px;border:1px solid var(--line);border-radius:2px;background:var(--surface);color:var(--text);font:inherit}
.ticket-list a{display:flex;justify-content:space-between;gap:10px 20px;flex-wrap:wrap;padding:15px 0;border-top:1px solid var(--line);color:var(--text);text-decoration:none}.ticket-list a:last-child{border-bottom:1px solid var(--line)}.ticket-list a:hover{color:var(--accent)}.ticket-list small{color:var(--muted)}
.ticket-thread{max-width:780px;margin-bottom:38px}.ticket-thread article{border-top:1px solid var(--line);padding:18px 0}.ticket-thread article>div{display:flex;justify-content:space-between;gap:12px}.ticket-thread time{font-size:12px;color:var(--muted)}.ticket-thread p{white-space:pre-wrap;overflow-wrap:anywhere;line-height:1.6}
.ticket-filters{display:flex;gap:18px;border-bottom:1px solid var(--line);margin:12px 0 18px}.ticket-filters a{color:var(--muted);text-decoration:none;padding:8px 0;border-bottom:2px solid transparent}.ticket-filters a.active{color:var(--text);border-color:var(--accent);font-weight:650}.ticket-pages{display:flex;justify-content:space-between;margin:18px 0}.ticket-pages a{color:var(--accent)}.ticket-close{margin-top:20px}.ticket-close button{border:1px solid var(--line);background:var(--surface);color:var(--text);padding:10px 14px;cursor:pointer}.ticket-list span small{display:block;margin-top:4px}
.support-new .ticket-create-panel summary{cursor:pointer;font-size:17px;font-weight:700;color:var(--text);list-style:none}.support-new .ticket-create-panel summary::after{content:"+";float:right;color:var(--accent)}.support-new .ticket-create-panel[open] summary::after{content:"−"}.support-new .ticket-create-panel summary::-webkit-details-marker{display:none}.support-new .account-form{margin-top:22px;max-width:none}.support-new .account-form textarea,.ticket-reply textarea{min-height:130px;resize:vertical}.support-new .account-form button,.ticket-reply .account-form button{width:max-content}.ticket-detail-layout{display:grid;grid-template-columns:minmax(0,1fr) 260px;gap:52px;align-items:start}.ticket-main{min-width:0}.ticket-main .ticket-thread{max-width:none;margin-bottom:18px}.ticket-main .ticket-thread article:first-child{border-top:2px solid var(--text)}.ticket-main .ticket-reply{max-width:690px}.ticket-aside{border-top:2px solid var(--text);padding-top:17px}.ticket-aside h2{font-size:15px}.ticket-aside dl{margin:18px 0}.ticket-aside dl div{margin-bottom:16px}.ticket-aside dt{font-size:12px;color:var(--muted)}.ticket-aside dd{margin:3px 0 0;overflow-wrap:anywhere}
@media(max-width:800px){.support-layout,.ticket-detail-layout{grid-template-columns:1fr;gap:34px}.support-new{max-width:600px}.ticket-aside{max-width:690px}}
@media(max-width:700px){
  .header-inner{display:flex;flex-direction:column;align-items:stretch;padding:12px 16px;gap:8px}
  .header-inner .brand{width:100%;min-width:0}
  .portal-nav{width:100%;flex:none;margin-left:0;gap:20px;border-top:1px solid var(--line);padding-top:10px}
  header .desktop-logout{display:none}
  header .mobile-logout{display:flex;align-items:center;justify-content:flex-end;gap:14px;max-width:1240px;margin:0 auto;padding:0 16px 10px}
  .mobile-logout span{max-width:125px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
  main{padding:24px 16px 50px}
  .page-heading{align-items:flex-start}
  .facts,.checks{grid-template-columns:repeat(2,minmax(0,1fr))}
  .interfaces{grid-template-columns:1fr}
  .incident-timeline li{grid-template-columns:1fr;gap:3px}
  .account-layout{grid-template-columns:1fr;gap:34px}
  .support-layout{grid-template-columns:1fr;gap:34px}
}
@media(max-width:390px){.brand-context{display:none}.brand-name{font-size:15px}.header-inner{gap:6px 10px}header form{gap:5px}}